Customer Help

If connecting with a real-life human is more your preference, feel free to reach out to our Customer Service Team via email (below). They will promptly respond to help you schedule a call.

How can we help?



What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! Please contact our team in the get in touch window below. Please be sure to reference your order number

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Company Orders

How do I order custom Pillar Athletics?

Contact us below and let us know what your interested in and one of our awesome team members will reach out shorty!

Get in touch

Have questions about your order, or a general enquiry?